Venue information

All you need to know.

A crowd of people sitting on top of a lush green field.

Bring It

  • Seat cushions: Measuring 16 x 16 inches or smaller
  • Beach towels & yoga mats: 30” x 60” or smaller are allowed at this show.
  • Empty reusable water bottles & canteens
  • An individual clear plastic, vinyl or PVC tote bag: No larger than a 12” x 6” x 12” tote bag or pack with a single compartment and/or small clutch bag (6”x 9”)
  • Personal umbrellas
  • Phones
  • Binoculars
  • Personal cameras without detachable lenses
  • Kindness

Leave It

  • No chairs of any kind
  • No blankets
  • No strollers or wagons
  • No weapons of any kind, including pocket knives
  • No flags
  • No smoking of anything
  • No drugs
  • No outside beverages or food
  • No golf umbrellas
  • No aerosol cans
  • No fireworks or projectiles
  • No hula hoops or poi spin balls
  • No AeroLoungers
  • No pets, including emotional support or companion animals
  • No selfie sticks or iPads
  • No GoPros or professional-grade cameras
A large body of water with waves on it.
An aerial view of an outdoor concert venue.

Map and seating

Navigate our seating options to choose the best spot for your next concert experience. Our map and seating guide ensure you find the perfect place to enjoy the show.

Accessibility

Committed to providing an inclusive experience, we offer comprehensive accessibility information for all guests. From parking to seating to dining, explore how we ensure every concert is accessible to everyone.

A group of people sitting around a stage.
A large body of water with waves on it.
Food Vendor In Hayden Hayden Homes Amphitheater

Food and Drink

Hayden Homes Amphitheater proudly features some of Central Oregon’s most innovative food cart concepts. We also have a handful of themed bars offering an assortment of cocktails, mocktails, draft beer, wine and other beverages!

Have questions?

Check out our FAQ s for all you need to know about attending events, venue policies, and more

Is there a Lost and Found?

Yes, if you left something behind at the venue there is a great chance our team retrieved it after the show. The Ticket Mill in the Old Mill District keeps track of Lost and Found items. We recommend calling them first. The Ticket Mill is open Monday through Friday 10 a.m. to 6 p.m. and Saturday and Sunday 11 a.m. to 6 p.m. You can also send an email inquiry to info@bendconcerts.com

Where do I buy tickets?

Make sure to purchase your concert tickets through our website Bendconcerts.com, Ticketmaster, or in person at the Ticket Mill in the Old Mill District, located at 520 SW Powerhouse Drive, Suite 624.

The Ticket Mill is open Monday-Friday 10am-6pm, Saturday and Sunday 11am-6pm.

Ticket Mill

Tickets to all concerts at the Hayden Homes Amphitheater are also available online and during the day of the show at Will Call, located outside of the main gates of the amphitheater. For more information call (541) 318-5457.

What time does the box office at the venue open?

The Box Office at the venue next to the Main Gate opens 2 hours before doors.

If you need quicker assistance you can call or visit the Ticket Mill in the Old Mill District. They are open Monday-Friday 10 a.m. to 6 p.m., Saturday and Sunday 11 a.m. to 6 p.m., and the phone number is 541-318-5457

My tickets are general admission, but they give me a lawn section - what does this mean?

Yes, if your ticket says GA or Lawn, it is General Admission. Please disregard the number, this is Ticketmaster's way of accounting ticket inventory on the backend.

Where do I park?

Look for “Event Parking” signs throughout the Old Mill District.

ADA accessible parking is available on Shevlin-Hixon Drive for every ticketed concert, and in the gravel parking lot immediately across the street from the venue (for most ticketed concerts). Accessible drop-off is available at the gate on Shevlin-Hixon Drive closest to the stage, if you prefer that option.

Parking in paid parking lots opens one hour before doors.

Bike parking is available on Shevlin-Hixon Drive and near Will Call by the main gates.

No overnight parking and no RV parking permitted. For camping info visit recreation.gov

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Can I leave and come back in?

No. We do not allow re-entry at any show.

Does my child need a ticket?

Children two years old and younger do not need a tickets to attend shows at the Hayden Homes Amphitheater.

What are the Photo Restrictions?

Professional grade cameras and drones are not allowed at the venue without expressed written consent from the venue and security staff. This includes: GoPros, iPads, any device attached to selfie stick, and cameras with detachable lenses.

I purchased reserved seating, is a chair provided or do I need to rent one?

Yes, chairs are provided and numbered in reserved sections A-J.

Are we allowed to bring in chairs to the venue?

Outside chairs are not allowed in the venue. A limited number of rental chairs will be available to secure online for $10 for most shows. You can do this at time of purchase, or in your Ticketmaster or Live Nation account select “Upgrades Available” and select “Lawn Chair Rental."

For most shows, additional day-of-event chair rentals are available at the Chair Rental Tent inside the venue. Note, the price of chair rentals may increase day of show.  

If chair rentals are sold out and you need a seat, please locate a guest services member in the ADA area left of the stage and they'll do their best to assist you.

Guest services team members wear bright blue shirts that state “Crew” on the front and have our crow logo on the back.

Rental Chair specs: 27.6" wide x 27.6" deep x 30.5" tall.

I need to bring in either medical supplies or a diaper bag that is not clear.

Non-clear bags with medical supplies and/or non-clear diaper bags must be inspected and tagged by our Guest Services team before going through security and entering the venue.  Do not remove tag for the duration of the event.

Prescription medication is allowed in the venue if it is in its original container and if the name on the pharmacy-generated label matches the patron's ID.

I have dietary restrictions, can I bring in my own food?

Outside food and drinks are not allowed in the venue. Our food carts offer a vast array of vegan, vegetarian, gluten-free, nut-free, low sugar, Paleo, and health-focused options.

Are there age restrictions at the shows?

Currently the Matt Rife show on June 22 is the only show with an age restriction of 18+ only. Venue staff will be checking IDs upon entry. Small children are not permitted at the Matt Rife show, either. Check individual event pages for updates.

What if I only have cash, can I exchange it for a gift card to use in the venue?

Absolutely! We have a cash-to-card exchange at our Guest Services tent right inside the main gate. It is a 1-to-1 exchange, no extra fees.

What is the bag policy?

Allowed in the venue are individual, single compartment clear plastic, vinyl or PVC tote pages no larger than 12” x 6” x 12” in size, or a nonclear single compartment bag/clutch less than 6” x 9” in size.

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